We finally have an update to our announcement regarding several Sassy feeding products containing BPA (see the announcement here). After ongoing communications with their VP of Sales, we are happy to announce that Sassy has taken the following actions:
1) They provided an explanation for the misinformation they previously gave us. When we questioned them about why the information suddenly changed, they responded with an in-depth explanation about new-found knowledge concerning small amounts of BPA in some color change resins. We have to admit that we were also unfamiliar about this possibility, so we immediately set out to learn more about it by interviewing a manager of a local plastics manufacturing company. He confirmed that there are several bases used in color-change resins, and that BPA may be included in small amounts.
2) The VP of Sales worked with their QC dept. to research the materials included in each and every product currently sold, or ever sold, at The Soft Landing (with the exception of the five products listed in the announcement here). All products have been officially confirmed as BPA, PVC and phthalate free.
3) They agreed to accept responsibility for their mistake and are working with us to reimburse our customers for each and every product purchased containing BPA.
We commend Sassy for warrantying their products and for opening themselves to any and all questioning from us. Sassy is working towards removing BPA from their products in an effort to answer the demand from concerned parents across the country.
We are continuing to work on contacting each of our customers directly to offer replacements for the five Sassy products described here. Please feel free to contact us at email@example.com with questions or concerns. Thank you for your patience and understanding!