Update on Sassy Feeding Products

We finally have an update to our announcement regarding several Sassy feeding products containing BPA (see the announcement here).  After ongoing communications with their VP of Sales, we are happy to announce that Sassy has taken the following actions:

1) They provided an explanation for the misinformation they previously gave us.  When we questioned them about why the information suddenly changed, they responded with an in-depth explanation about new-found knowledge concerning small amounts of BPA in some color change resins.  We have to admit that we were also unfamiliar about this possibility, so we immediately set out to learn more about it by interviewing a manager of a local plastics manufacturing company.  He confirmed that there are several bases used in color-change resins, and that BPA may be included in small amounts.

2) The VP of Sales worked with their QC dept. to research the materials included in each and every product currently sold, or ever sold, at The Soft Landing (with the exception of the five products listed in the announcement here).  All products have been officially confirmed as BPA, PVC and phthalate free.

3) They agreed to accept responsibility for their mistake and are working with us to reimburse our customers for each and every product purchased containing BPA.

We commend Sassy for warrantying their products and for opening themselves to any and all questioning from us.  Sassy is working towards removing BPA from their products in an effort to answer the demand from concerned parents across the country.

We are continuing to work on contacting each of our customers directly to offer replacements for the five Sassy products described here.  Please feel free to contact us at sassyrecall@thesoftlanding.com with questions or concerns.  Thank you for your patience and understanding!

  • Pingback: Important Information About Sassy Feeding Products « The Soft Landing Blog

  • NK

    So now with this new info coming to light regarding Sassy prodcts and color-change resins, is there any chance this may mean other comapnies’ products previosly listed as BPS-free may also in fact have traces of BPA?

    Also do you know if these color change resins are more likely to be found in specific types of plastics (plastic number)or colors of items?

  • NK

    So now with this new info coming to light regarding Sassy prodcts and color-change resins, is there any chance this may mean other comapnies’ products previosly listed as BPS-free may also in fact have traces of BPA?

    Also do you know if these color change resins are more likely to be found in specific types of plastics (plastic number)or colors of items?

  • Gail

    What if the product was purchased not at Soft landing, but out while at the store?

    Accepting full responsibility would mean reimbursing parents who believed the product was BPA free, regardless of where it was purchased. This was the reason I chose Sassy, because of my ‘knowledge” of their BPA free status. A voluntary recall seems the most fair.

  • Gail

    What if the product was purchased not at Soft landing, but out while at the store?

    Accepting full responsibility would mean reimbursing parents who believed the product was BPA free, regardless of where it was purchased. This was the reason I chose Sassy, because of my ‘knowledge” of their BPA free status. A voluntary recall seems the most fair.

  • http://www.trinityweddingsandevents.com Kim

    Does anyone know if the Sassy toy that comes with the Bebe Pod infant seat contains BPA?

  • http://www.trinityweddingsandevents.com Kim

    Does anyone know if the Sassy toy that comes with the Bebe Pod infant seat contains BPA?

  • CJ’s Mommy

    i KNEW months ago… when they wouldnt TELL me what the plastic of the color change spoons were… that it couldnt be BPA free (why else would i get a runaround bs answer). so i refused to buy another sassy product…

    i told my friends

    not to buy sassy products

    when i buy gifts for friend who are expecting babies (and there are a LOT OF THEM… since we’re all kind of doing that at the same time together).. they all get gifts that are VERIFIED by YOU or by my own inquirty… to be FREE of BPA and safe….

    we live in a different world, and these companies need to know… we’re not spending our money on products for our children that are questionable in origin (are YOU buying anything from CHINA.. nope, me neither) and questionable in materials…

    i am THRILLED w/the parents who are returning products to the companies as demanding a refund… i think copies of the letters should be send to our congressmen/women and our representatives…

    the FDA said that bpa isnt a CONCERN…. they did TESTING???? i’m appalled at the state of this country as it relates to our children and this environment of greed….

    look at what it’s doing to us

    how do you keep them safe

    and why do i even have to ASK that question

    in the USA?

    sad

  • CJ’s Mommy

    i KNEW months ago… when they wouldnt TELL me what the plastic of the color change spoons were… that it couldnt be BPA free (why else would i get a runaround bs answer). so i refused to buy another sassy product…

    i told my friends

    not to buy sassy products

    when i buy gifts for friend who are expecting babies (and there are a LOT OF THEM… since we’re all kind of doing that at the same time together).. they all get gifts that are VERIFIED by YOU or by my own inquirty… to be FREE of BPA and safe….

    we live in a different world, and these companies need to know… we’re not spending our money on products for our children that are questionable in origin (are YOU buying anything from CHINA.. nope, me neither) and questionable in materials…

    i am THRILLED w/the parents who are returning products to the companies as demanding a refund… i think copies of the letters should be send to our congressmen/women and our representatives…

    the FDA said that bpa isnt a CONCERN…. they did TESTING???? i’m appalled at the state of this country as it relates to our children and this environment of greed….

    look at what it’s doing to us

    how do you keep them safe

    and why do i even have to ASK that question

    in the USA?

    sad

  • CJ’s Mommy

    i KNEW months ago… when they wouldnt TELL me what the plastic of the color change spoons were… that it couldnt be BPA free (why else would i get a runaround bs answer). so i refused to buy another sassy product…

    i told my friends
    not to buy sassy products

    when i buy gifts for friend who are expecting babies (and there are a LOT OF THEM… since we’re all kind of doing that at the same time together).. they all get gifts that are VERIFIED by YOU or by my own inquirty… to be FREE of BPA and safe….

    we live in a different world, and these companies need to know… we’re not spending our money on products for our children that are questionable in origin (are YOU buying anything from CHINA.. nope, me neither) and questionable in materials…

    i am THRILLED w/the parents who are returning products to the companies as demanding a refund… i think copies of the letters should be send to our congressmen/women and our representatives…

    the FDA said that bpa isnt a CONCERN…. they did TESTING???? i’m appalled at the state of this country as it relates to our children and this environment of greed….

    look at what it’s doing to us

    how do you keep them safe
    and why do i even have to ASK that question
    in the USA?
    sad

  • CJ’s Mommy

    i KNEW months ago… when they wouldnt TELL me what the plastic of the color change spoons were… that it couldnt be BPA free (why else would i get a runaround bs answer). so i refused to buy another sassy product…

    i told my friends

    not to buy sassy products

    when i buy gifts for friend who are expecting babies (and there are a LOT OF THEM… since we’re all kind of doing that at the same time together).. they all get gifts that are VERIFIED by YOU or by my own inquirty… to be FREE of BPA and safe….

    we live in a different world, and these companies need to know… we’re not spending our money on products for our children that are questionable in origin (are YOU buying anything from CHINA.. nope, me neither) and questionable in materials…

    i am THRILLED w/the parents who are returning products to the companies as demanding a refund… i think copies of the letters should be send to our congressmen/women and our representatives…

    the FDA said that bpa isnt a CONCERN…. they did TESTING???? i’m appalled at the state of this country as it relates to our children and this environment of greed….

    look at what it’s doing to us

    how do you keep them safe

    and why do i even have to ASK that question

    in the USA?

    sad

  • CJ’s Mommy

    i KNEW months ago… when they wouldnt TELL me what the plastic of the color change spoons were… that it couldnt be BPA free (why else would i get a runaround bs answer). so i refused to buy another sassy product…

    i told my friends

    not to buy sassy products

    when i buy gifts for friend who are expecting babies (and there are a LOT OF THEM… since we’re all kind of doing that at the same time together).. they all get gifts that are VERIFIED by YOU or by my own inquirty… to be FREE of BPA and safe….

    we live in a different world, and these companies need to know… we’re not spending our money on products for our children that are questionable in origin (are YOU buying anything from CHINA.. nope, me neither) and questionable in materials…

    i am THRILLED w/the parents who are returning products to the companies as demanding a refund… i think copies of the letters should be send to our congressmen/women and our representatives…

    the FDA said that bpa isnt a CONCERN…. they did TESTING???? i’m appalled at the state of this country as it relates to our children and this environment of greed….

    look at what it’s doing to us

    how do you keep them safe

    and why do i even have to ASK that question

    in the USA?

    sad

  • CJ’s Mommy

    i KNEW months ago… when they wouldnt TELL me what the plastic of the color change spoons were… that it couldnt be BPA free (why else would i get a runaround bs answer). so i refused to buy another sassy product…

    i told my friends
    not to buy sassy products

    when i buy gifts for friend who are expecting babies (and there are a LOT OF THEM… since we’re all kind of doing that at the same time together).. they all get gifts that are VERIFIED by YOU or by my own inquirty… to be FREE of BPA and safe….

    we live in a different world, and these companies need to know… we’re not spending our money on products for our children that are questionable in origin (are YOU buying anything from CHINA.. nope, me neither) and questionable in materials…

    i am THRILLED w/the parents who are returning products to the companies as demanding a refund… i think copies of the letters should be send to our congressmen/women and our representatives…

    the FDA said that bpa isnt a CONCERN…. they did TESTING???? i’m appalled at the state of this country as it relates to our children and this environment of greed….

    look at what it’s doing to us

    how do you keep them safe
    and why do i even have to ASK that question
    in the USA?
    sad

  • softlanding

    Hi NK,

    We are definitely moving to rule out the possibility of hidden BPA in color-change resin as well as colorant bases in all of the products we carry. They great thing about most of our products (besides Sassy), is that the manufacturers already label their products as BPA free, or are moving towards that policy (as Nuby is). When a company put a label on their product, at least they’re putting themselves and their reputation out there in backing up that claim.

    Alicia

  • softlanding

    Hi Gail,

    We would recommend contacting Sassy directly for an exchange. We’ve been hearing that they have exchanging products readily for products bought elsewhere.

    Alicia

  • softlanding

    Hi CJ’s Mommy,

    We hear you on that note!! We used these products with our own children too. I can’t tell you how beyond ready we are for manufacturers to start labeling their products. Obviously the FDA isn’t going to protect us, but at least the manufacturers that are in tune and willing to respond to the demand for BPA free products are beginning to change the way the do things.

    It is shocking to see how much money drives the decisions in the U.S. Toxic plastics are just one small (but important) piece of this ugly puzzle. Think about how long it took to FINALLY ban lead in children’s toys for heaven’s sakes!!

    Alicia

  • Tanya

    I just called Sassy at 616.243.0767 and left a message. Hopefully they will call back. I’ve been trying so hard to stay away from anything with BPA. This is disappointing but I’m glad that the Soft Landing followed up on this and alerted their customers.

  • Tanya

    I just called Sassy at 616.243.0767 and left a message. Hopefully they will call back. I’ve been trying so hard to stay away from anything with BPA. This is disappointing but I’m glad that the Soft Landing followed up on this and alerted their customers.

  • softlanding

    Hi NK,

    We are definitely moving to rule out the possibility of hidden BPA in color-change resin as well as colorant bases in all of the products we carry. They great thing about most of our products (besides Sassy), is that the manufacturers already label their products as BPA free, or are moving towards that policy (as Nuby is). When a company put a label on their product, at least they’re putting themselves and their reputation out there in backing up that claim.

    Alicia

  • softlanding

    Hi Gail,

    We would recommend contacting Sassy directly for an exchange. We’ve been hearing that they have exchanging products readily for products bought elsewhere.

    Alicia

  • softlanding

    Hi CJ’s Mommy,

    We hear you on that note!! We used these products with our own children too. I can’t tell you how beyond ready we are for manufacturers to start labeling their products. Obviously the FDA isn’t going to protect us, but at least the manufacturers that are in tune and willing to respond to the demand for BPA free products are beginning to change the way the do things.

    It is shocking to see how much money drives the decisions in the U.S. Toxic plastics are just one small (but important) piece of this ugly puzzle. Think about how long it took to FINALLY ban lead in children’s toys for heaven’s sakes!!

    Alicia

  • Megan Maxwell

    This is truly disappointing. It’s fine that Sassy is offering a refund- that’s really the least they can do. But what cannot be refunded is the peace of mind and assurance I was doing the right thing for my child that I thought I was buying. My 7 month-old has been using Sassy spoons since he started to eat food 3 months ago. It really breaks my heart to know I was using BPA plastic when I thought I wasn’t. I really believe if it is necessary to not take the manufacturer’s word and have an independent lab test the plastics to make sure they are BPA-free. I see no other way to be “worry-free.”

  • Megan Maxwell

    This is truly disappointing. It’s fine that Sassy is offering a refund- that’s really the least they can do. But what cannot be refunded is the peace of mind and assurance I was doing the right thing for my child that I thought I was buying. My 7 month-old has been using Sassy spoons since he started to eat food 3 months ago. It really breaks my heart to know I was using BPA plastic when I thought I wasn’t. I really believe if it is necessary to not take the manufacturer’s word and have an independent lab test the plastics to make sure they are BPA-free. I see no other way to be “worry-free.”

  • softlanding

    Hi Megan,

    Thank you for taking the time to leave your thoughts on this upsetting situation. We feel your frustration, because we used those same feeding products with our own babies.

    I am glad to have the opportunity to explain our role in this situation with Sassy.

    I’m assuming that when you say we shouldn’t take the manufacturer’s word for their list of materials, you mean that we, the retailer, should be responsible for testing all of the products we sell – is that right?

    If so, I’d like to explain why this is not a plausible idea, even though it seems like it would solve this problem:

    1) Typically tests are used for contaminants like lead or cadmium, not for ingredients. A product either has BPA in it’s recipe or it doesn’t. It is up to the manufacturer to know this and report the info correctly to their retailers and customers. When a company reports this info either by providing lists or by actually labeling their products as “BPA Free”, they are doing so with their reputation behind it.

    2) When testing products, one test for each product for each material would cost upwards of $1500 or more. The products would need to be tested for multiple ingredients/materials, and this would need to be done each time a new batch of products comes off of the assembly line.

    3) As consumers, we are in the predicament of believing what manufacturers tell us on a daily basis. When we choose to buy a product because it’s label says “Zero Trans Fats” we are taking for granted that they are reporting this info to us correctly. We don’t expect Walmart to test each product to verify the absence of trans fats.

    We at The Soft Landing will continue to do our very best to provide parents with the most up-to-date information possible. We work as a family with hearts full of integrity, and hope it shows in everything we do.

    Sincerely,

    Alicia

  • softlanding

    Hi Megan,

    Thank you for taking the time to leave your thoughts on this upsetting situation. We feel your frustration, because we used those same feeding products with our own babies.

    I am glad to have the opportunity to explain our role in this situation with Sassy.

    I’m assuming that when you say we shouldn’t take the manufacturer’s word for their list of materials, you mean that we, the retailer, should be responsible for testing all of the products we sell – is that right?

    If so, I’d like to explain why this is not a plausible idea, even though it seems like it would solve this problem:

    1) Typically tests are used for contaminants like lead or cadmium, not for ingredients. A product either has BPA in it’s recipe or it doesn’t. It is up to the manufacturer to know this and report the info correctly to their retailers and customers. When a company reports this info either by providing lists or by actually labeling their products as “BPA Free”, they are doing so with their reputation behind it.

    2) When testing products, one test for each product for each material would cost upwards of $1500 or more. The products would need to be tested for multiple ingredients/materials, and this would need to be done each time a new batch of products comes off of the assembly line.

    3) As consumers, we are in the predicament of believing what manufacturers tell us on a daily basis. When we choose to buy a product because it’s label says “Zero Trans Fats” we are taking for granted that they are reporting this info to us correctly. We don’t expect Walmart to test each product to verify the absence of trans fats.

    We at The Soft Landing will continue to do our very best to provide parents with the most up-to-date information possible. We work as a family with hearts full of integrity, and hope it shows in everything we do.

    Sincerely,

    Alicia

  • Megan Maxwell

    Hi Alicia,

    Thanks for your response. I do believe that manufacturers will mislead and not give consumers the full truth that there may be BPA in items, so it’s not shocking that this has occurred, and I anticipate it will again. I can see how this can happen, and how it may be done innocently or perhaps not so. No, I do not believe it is the retailers responsibility to test these products, and I realize that is unreasonable. However, I do believe the government or a consumer watchdog group must provide this testing at random (and absorb the cost) so there is some oversight and the manufacturers take this seriously. Of course it seems consumer protection agencies must first be convinced this is worthwhile to do and it could take ages for that to happen! But this reminds me of the days when restaurants and food manufacturers first had to label products and provide nutrition information. There were exposes during that process that restaurants were misleading in statements about calories or fat in food when tests were actually done. I feel we’re in a similar predicament here and these companies need to have some threat of fines for misleading consumers, otherwise we’re simply at their mercy.

    I appreciate everything you do. We are extremely happy customers of The Soft Landing and will continue to be.

    Thanks so much,

    Megan

  • Megan Maxwell

    Hi Alicia,

    Thanks for your response. I do believe that manufacturers will mislead and not give consumers the full truth that there may be BPA in items, so it’s not shocking that this has occurred, and I anticipate it will again. I can see how this can happen, and how it may be done innocently or perhaps not so. No, I do not believe it is the retailers responsibility to test these products, and I realize that is unreasonable. However, I do believe the government or a consumer watchdog group must provide this testing at random (and absorb the cost) so there is some oversight and the manufacturers take this seriously. Of course it seems consumer protection agencies must first be convinced this is worthwhile to do and it could take ages for that to happen! But this reminds me of the days when restaurants and food manufacturers first had to label products and provide nutrition information. There were exposes during that process that restaurants were misleading in statements about calories or fat in food when tests were actually done. I feel we’re in a similar predicament here and these companies need to have some threat of fines for misleading consumers, otherwise we’re simply at their mercy.

    I appreciate everything you do. We are extremely happy customers of The Soft Landing and will continue to be.

    Thanks so much,

    Megan

  • softlanding

    Hi Megan,

    I couldn’t agree more with your take on the predicament we’re in – constantly at the mercy of manufacturers. To top it off, we have a consumer protection agency without the funding or manpower to properly study the toxic chemicals used in everything from baby mattresses, to infant clothing to food. And you’re so right in saying that they would have to first be convinced that we have a problem here before they’ll take any true action.

    Your comparison of unlabeled toxic plastic products to the implementation of food product labeling is amazingly correct! We need to keep making enough noise to cause action in that touchy arena. Of course the plastics industry doesn’t want us to know what they’re adding to our products!

    Thank you for taking the time to respond to this line of discussion! We hope to keep you as one of our happy customers :)

    Sincerely,

    Alicia

  • softlanding

    Hi Megan,

    I couldn’t agree more with your take on the predicament we’re in – constantly at the mercy of manufacturers. To top it off, we have a consumer protection agency without the funding or manpower to properly study the toxic chemicals used in everything from baby mattresses, to infant clothing to food. And you’re so right in saying that they would have to first be convinced that we have a problem here before they’ll take any true action.

    Your comparison of unlabeled toxic plastic products to the implementation of food product labeling is amazingly correct! We need to keep making enough noise to cause action in that touchy arena. Of course the plastics industry doesn’t want us to know what they’re adding to our products!

    Thank you for taking the time to respond to this line of discussion! We hope to keep you as one of our happy customers :)

    Sincerely,

    Alicia

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